CUBBY
The Smarter Home Delivery System
Consumer shopping habits have evolved, online shopping and food deliveries have transformed consumer shopping habits with more deliveries arriving to homes off-schedule, unattended, unsecured, and exposed to the elements.
The Cubby user-centered design approach examines and addresses the challenges of home deliveries with a comprehensive design system that incorporates an IOT delivery box with smart home security features, and a concierge level app with real-time tracking and alerts, integrated courier access, and temperature monitoring.
The complete project achieved significant milestones, including a successful proof of concept with courier integration, prototype validation, and the execution of hundreds of secure deliveries.
How it Works
Connecting a Smart Home Delivery Box, Mobile App, and Couriers
The Mobile User Experience: Simplicity, Functionality & Efficiency
Remote delivery monitoring: Monitor your packages in real-time, and receive notifications and updates on package status, providing valuable security information and peace of mind.
Delivery recording, alerts, and tracking: Keep track of the arrival of multiple packages from multiple carriers in one centralized app, including delivery images, video clips, and custom delivery information. The integrated calendar helps you stay organized and provides a convenient reference for past and future deliveries.
Sharing Lock Codes: Share lock codes with trusted delivery agents. Ensure authorized individuals can securely access CUBBY to drop off or retrieve packages, even when you're not at home. Streamline the delivery process and minimize the risk of missed deliveries.
Temperature Monitoring: Monitor the internal temperature of the CUBBY box to ensure that food and groceries stay fresh and are stored at the optimal temperature until you can retrieve them.
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A Focus on Food Delivery
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Optimized For Tracking & Delivery
The CUBBY Box
Designed for Customization & Home Exterior Decor
I designed CUBBY to be an extension of a home’s exterior decor. I did this by creating a foundational design system that incorporates consumer customization into the final product. The color, material, and finish design considerations include a range of exterior wood cladding options and side panel colors to work with a wide range of home aesthetics.
